general terms

General terms and conditions of NLprinters - status: 01.01.2023 Registration number and filing number of these conditions at the Chamber of Commerce: 87402602

Article 1: Applicability, definitions
1. These conditions apply to all offers from and all agreements with Holmstock B.V. h.o.d.n. NLprinters located in Kerkrade, hereinafter referred to as “NLprinters” (website:
2. The other party will hereinafter be referred to as “the client”. If in the following a provision specifically relates to the situation in which the client is a natural person who does not act in the exercise of a profession or business, he or she will be referred to as “the consumer”.
3. By placing an order, the client agrees to these general terms and conditions.
4. The applicability of any general terms and conditions to which the client may refer is hereby expressly rejected.
5. Provisions that deviate from these conditions only form part of the agreement concluded between the parties if and insofar as both parties have expressly agreed this in writing.
6. In these general terms and conditions, “in writing” also means: by e-mail, by fax or in any other form of communication that can be equated with this in view of the state of the art and prevailing social views. .
7. In these general terms and conditions, “goods” means the printed matter to be produced and delivered by NLprinters and other printed objects such as banners, posters, mugs, T-shirts, etc.
8. The drawings, designs, text files, etc. provided by the client will be referred to hereinafter as “the documents”. In these general terms and conditions, “the documents” specifically mean written documents. This also includes works recorded on other media, such as CD-ROM, DVD, memory card or any other data carrier. This is the case, unless the parties have expressly agreed otherwise in writing.
9. In these general terms and conditions, “the website” means: the NLprinters website(s) mentioned in paragraph 1 of this article.
10. The possible inapplicability of (part of a) provision of these general terms and conditions does not affect the applicability of the other provisions.
11. If NLprinters fails to demand compliance with what the parties have agreed at any time, this will not affect NLprinters' right to demand compliance at a later time.

Article 2: Agreements
1. Agreements are concluded by sending an order confirmation to the Client. The agreement only binds NLprinters after NLprinters has expressly accepted the client's order.
2. Oral agreements only bind NLprinters after they have been confirmed in writing by NLprinters, or as soon as NLprinters has started the implementation actions with the consent of the client.
3. Additions or changes to the general terms and conditions or other changes or additions to the agreement will only become binding after written confirmation by NLprinters.

Article 3: Offers, quotations
1. All offers, quotations, price or rate lists, prices etc. stated on the website from NLprinters are without obligation, unless they contain a term for acceptance. If a quotation or offer contains an offer without obligation and this offer is accepted by the client, NLprinters has the right to revoke the offer within 2 working days after receipt of the acceptance.
2. The prices or rates used by NLprinters as well as the prices or rates stated in the offers, quotations, price or rate lists, etc. are exclusive of VAT and any costs, which are also borne by the client. These costs may include transport costs, administration costs, costs associated with the payment and declarations from third parties involved. This is the case, unless expressly stated otherwise in writing.
3. A composite quotation does not oblige NLprinters to deliver part of the items included in the offer or quotation or to carry out part of the work to be carried out for a corresponding part of the price.
4. Prices or rates in quotations are based on information provided by the client when requesting or ordering. If this information is changed subsequently, this may have consequences for the prices or rates.
5. Offers, quotations and prices or rates do not automatically apply to repeat orders or new orders.
6. Types of paper shown and/or provided, examples of items as well as statements of colors, dimensions, weights and other descriptions in brochures, promotional material and/or on the NLprinters website are as accurate as possible